Privacy Policy

1. Data Collection

We collect and process the following types of information:

• Basic user information (email for account creation)
• Images uploaded for skin analysis
• Analysis results and recommendations
• Basic usage data (how you interact with our service)
• Billing information for invoicing purposes
• Transaction history

2. Payment Data Processing

Payment processing is handled securely:

• All payment processing is handled by our secure payment processor
• We do not collect or store any banking or credit card information
• We only maintain basic billing information for invoicing purposes
• Payment data is handled according to industry standards
• We receive limited transaction data for accounting purposes

3. Image Processing and Third-Party Services

Your uploaded images are processed using Anthropic's Claude AI service:

• Images are transmitted to Claude's API for analysis
• Claude's usage of your data is governed by Anthropic's Privacy Policy and Terms of Service
• We do not permanently store your images after analysis
• Images are processed temporarily for providing analysis results only

4. Email Usage

We respect your privacy regarding email:

• Disposable email addresses are permitted
• Email is used for account security and updates only
• You can opt-out of non-essential communications
• We never sell email addresses to third parties

5. Data Usage

How we use your data:

• To provide skin analysis services through Claude AI
• To maintain and improve our service
• To process payments and manage subscriptions
• To communicate essential service updates
• To comply with legal obligations
• To prevent fraudulent transactions

6. Data Security

We protect your data through:

• Industry-standard security practices
• Secure transmission protocols (SSL/TLS)
• Secure payment processing
• Limited data retention
• Access controls and monitoring
• Regular security assessments

7. Your Rights

You have the right to:

• Access your personal data
• Request data deletion
• Export your data
• Opt-out of data processing

8. Data Retention

We retain your data:

• As long as your account is active
• For legal compliance purposes
• Until you request deletion

9. Changes to Privacy Policy

We will notify you of material changes to this policy via email or service notification.

10. Contact Information

For privacy-related inquiries, please contact us at privacy@lumino.skin